Privacy Policy

Last updated: December 2024

MC2 Estimating Academy ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

1.1 Information You Provide

We collect information you voluntarily provide when you:

  • Create an account: Name, email address, password, company name
  • Make a purchase: Billing information (processed securely through Gumroad)
  • Contact us: Contact form submissions, support requests, feedback
  • Enroll in courses: Progress tracking, quiz responses, certificates
  • Subscribe to our newsletter: Email address, preferences

1.2 Information Collected Automatically

When you access our website, we automatically collect:

  • Device information: IP address, browser type, operating system
  • Usage data: Pages viewed, time spent, navigation paths
  • Cookies and tracking: See Section 3 for cookie policy
  • Referral information: How you found our website

1.3 Information from Third Parties

We may receive information from:

  • Gumroad: Payment processing, order fulfillment data
  • Analytics providers: Google Analytics, usage statistics
  • Social media: If you choose to link social accounts

2. How We Use Your Information

We use collected information for:

  • Providing services: Account management, course access, content delivery
  • Processing transactions: Order fulfillment, billing, receipts
  • Customer support: Responding to inquiries, troubleshooting issues
  • Improving our services: Analyzing usage, fixing bugs, adding features
  • Marketing communications: Newsletters, course updates, promotions (with consent)
  • Legal compliance: Meeting legal obligations, enforcing our terms
  • Security: Preventing fraud, protecting against malicious activity

3. Cookies and Tracking Technologies

3.1 Types of Cookies We Use

  • Essential cookies: Required for website functionality (login, cart)
  • Analytics cookies: Help us understand how visitors use our site
  • Marketing cookies: Track effectiveness of advertising campaigns
  • Preference cookies: Remember your settings and choices

3.2 Managing Cookies

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

4. How We Share Your Information

We may share your information with:

  • Service providers: Gumroad (payments), email providers, hosting services
  • Analytics partners: Google Analytics (anonymized data)
  • Legal requirements: When required by law or to protect our rights
  • Business transfers: In connection with merger, sale, or acquisition

We do NOT sell your personal information to third parties.

5. Data Security

We implement security measures to protect your information:

  • SSL/TLS encryption for data transmission
  • Secure payment processing through Gumroad (PCI-DSS compliant)
  • Regular security audits and updates
  • Access controls and authentication
  • Data backup and disaster recovery procedures

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to:

  • Provide services and support
  • Comply with legal obligations (tax records, etc.)
  • Resolve disputes and enforce agreements
  • Maintain business records

You can request deletion of your account and data at any time (see Section 8).

7. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal information
  • Correction: Update inaccurate or incomplete information
  • Deletion: Request deletion of your account and data
  • Portability: Receive your data in a portable format
  • Opt-out: Unsubscribe from marketing communications
  • Restriction: Limit how we use your information
  • Objection: Object to certain data processing activities

California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed
  • Right to opt-out of the sale of personal information (we don't sell data)
  • Right to deletion of personal information
  • Right to non-discrimination for exercising CCPA rights

European Residents (GDPR)

If you're in the European Economic Area, you have rights under GDPR including access, rectification, erasure, data portability, and the right to lodge a complaint with your supervisory authority.

8. Exercising Your Rights

To exercise your privacy rights, contact us at:

Privacy Requests:

Email: privacy@mc2estimating.com

Subject line: "Privacy Request - [Your Request Type]"

We will respond to verified requests within 30 days.

9. Marketing Communications

We may send you:

  • Course updates and educational content
  • New product announcements
  • Special offers and promotions
  • Industry news and tips

You can unsubscribe at any time by clicking "Unsubscribe" in any email or contacting us. Note: You'll still receive transactional emails (receipts, account notifications).

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Third-Party Links

Our website may contain links to third-party websites (Gumroad, social media, etc.). We are not responsible for the privacy practices of these external sites. Please review their privacy policies.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on our website. The "Last updated" date at the top indicates when the policy was last revised.

14. Contact Us

For questions about this Privacy Policy or our data practices, contact us:

MC2 Estimating Academy

Email: privacy@mc2estimating.com

Support: support@mc2estimating.com

Phone: (800) 555-1234

Summary: We collect information to provide and improve our services. We do not sell your personal information. You have rights to access, correct, and delete your data. We use industry-standard security measures to protect your information. For questions or to exercise your rights, contact privacy@mc2estimating.com.